CMA

The Medical Assistant Certified provides team-based patient care as directed by the Provider and according to standard plans of care appropriate to the patient's condition, needs, and/or age. Working under close supervision, this role provides support to nursing, lab, clerical, and Physician staff in order to facilitate positive patient outcomes and care.

Cone Health is dedicated to attracting and retaining the finest certified/registered medical assistants who are passionate about making a difference in the lives of our patients and communities. As a certified Great Place to Work organization, we understand that work should be more than just a job. By joining our team, you will have the opportunity to build a meaningful career in a supportive environment that prioritizes caring, growth, and inclusivity. With practices spread across 170+ locations in five counties – Guilford, Alamance, Rockingham, Randolph, and Forsyth – we offer a diverse range of specialties such as Behavioral Health, Gastroenterology, Heartcare, Oncology, Dermatology, and more. We have full-time, part-time, and PRN positions available in all counties to accommodate various preferences and schedules.

• Select job opportunities offer a sign-up bonus that can reach $5000
• Juggling work commitments and personal activities becomes manageable with a routine centered on traditional weekday hours
• A comprehensive health benefits package and a 403(b) retirement savings option can enhance the overall compensation package for employees
• Tuition reimbursement
• Initiatives aimed at enhancing team member wellness feature benefits like massage therapy, on-site exercise facilities with free fitness sessions, and incentives for participating in physical activities
• Strategies like book clubs, diversity councils, and shared governance programs are put in place to encourage active participation and involvement among team members in organizational activities
• Once you join our team, you can make use of our Team Member referral program to earn up to $6000 for referring an external candidate to us
• Growth prospects within the system (such as the RISE Program, CMA leadership roles, and other opportunities) for individuals seeking advancement.

The responsibilities of the Certified Medical Assistant involve team-based patient care in collaboration with the Physician. They provide support to various healthcare departments, including nursing, laboratory, administration, and the Physician's office, to promote successful patient outcomes. Their clinical expertise covers a broad spectrum of age groups, ranging from infants to seniors. New hires are required to complete a Clinical Orientation and Competency Evaluation, as well as pass the Clinical Skills and Medication Administration tests within a designated period after starting their employment.

Talent Pool:

Nursing Support CMA, RMA, MA, medical assistant, clinic, full time, part time, & PRN. Provides direct patient care as delegated by the MD and according to standard plans of care appropriate to the patient's condition, needs, and/or age and under the supervision of the MD/APP. Assists in collection of data including biological, psychological, social, and cultural factors. Enters data, such as vital signs and implements the plan of care as directed by the MD/APP. During patient office visit, implements protocols/standing orders based on patient complaint or reason for visit. Takes verbal orders from the provider and documents them appropriately. Performs 12-lead EKGs, select respiratory care procedures and other assigned patient care for which adequate training has been provided and for which competencies have been demonstrated. Instructs patient in collection of samples and tests. Under the direction of supervising physicians, may administer oral and parenteral medications (except for IV) including immunizations, controlled substances, therapeutic injections, skin tests and treatments, and other treatment modalities according to specified policies and procedures and medical assisting standards. Documents all administrations accurately and in a timely manner. Completes prior authorizations for medications as needed and communicates physician prescriptions to pharmacies by phone and fax as needed. Huddles with the provider and care team members prior to clinic to complete pre-visit preparation. Initiates and reinforces patient teaching from plan determined by the MD/APP, including the discharge summary/AVS. Assists with scheduling patient appointments, tests, admissions and follow-through with physician orders. Obtains all appropriate prior authorization or pre-certification for patients. Utilizes websites or payer hotlines to verify if an authorization is required for any service. Carries out referral orders to other specialty offices, performing required documentation and coordination. Coordinates tests with schedulers, pre-certification staff, and patients and their families. Oversees appointment bookings, ensuring preferences are given to patients in emergency situations. Maintains timely flow of patients. Provides accurate, complete, and timely documentation of all medical assistant procedures in the medical record. Assists with the preparation of equipment, exam rooms, and laundry. Restocking examination areas as necessary. Cleaning rooms weekly. Demonstrates through knowledge and practice, principles of infection control and universal precautions, adherence to OSHA standards, JCAHO standards and Hazardous Material guidelines.

Education

• Required: High School Diploma or EquivalentPreferred: Medical Assistant Program

Experience

• Required: NonePreferred: Completion of medical assistant program including clinical rotation and physician office experience

Licensure/Certification/Listing

• Required:Certification as a Medical Assistant (CMA)/Registered Medical Assistant (RMA) required from one of the following: American Associate of Medical Assistants (AAMA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), American Allied Health - RMA(AAH), National Health career Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA), American Medical Certification Association (AMCA)BLS (CPR)-American Red Cross or AHA Healthcare Provider. **Participation in a clinical orientation, competency evaluation, and ability to pass a clinical skills assessment and medication administration test within ninety (90) days of hire, and within 3 attempts.**