Program Manager - EPIC
Cone Health
Job Overview
- Job Category: Managers All Other
- Industry: Hospitals and Health Care
- Application Deadline: 18 June 2026
Job Description
The Program Manager is responsible for facilitating the coordination and organization of operational activities specific to a particular venture within the institution, assuming an oversight role in managing its day-to-day operations. Working with guidance, the incumbent helps in establishing metrics tailored to the industry, such as key performance indicators (KPIs), to assess the success of the program, routinely evaluating patient satisfaction levels, healthcare outcomes, and resource utilization, and pinpointing areas for ongoing enhancement and innovative delivery of patient services. The ideal candidate for the program manager role should have relevant experience, including familiarity with Accountable Care organizations, federal regulatory programs, value-based reimbursement structures, EHR donation programs, and community engagement activities. Furthermore, a significant advantage would be given to individuals with extensive experience in overseeing significant projects, particularly those involving Epic certifications, and a background in ambulatory care services.
Essential Job Function
- Assisting in the strategic planning process to drive the establishment of new healthcare programs that are consistent with the primary objective of the practice/medical group, aiming to enhance patient care quality, elevate healthcare results, and broaden service options to cater to patient needs.
- Aids the program workforce, including physicians, nurses, and support staff, in nurturing a harmonious and driven team that actively cooperates to execute progressive medical interventions, patient care standards, and operational advancements for specific locations.
- Formulates program budgets with a focus on optimizing the distribution of resources to critical areas such as procuring medical equipment, training staff members, and executing initiatives to reach out to patients, all the while monitoring financial performance consistently to achieve program objectives and uphold cost-effectiveness.
- Establishes and maintains strong partnerships with internal and external stakeholders, which include healthcare professionals specializing in various fields, administrators of hospital departments, local health institutions, community influencers, and financial backers. These collaborations are key in supporting the growth of the hospital/medical group and enhancing the health outcomes of patients.
- Directs the successful implementation of healthcare projects, which may consist of endeavors like organizing community health screenings, conducting educational workshops for patients, managing disease-related programs, and overseeing clinical studies, all with a focus on maintaining adherence to medical standards, safety measures, and ethical guidelines.
- Delivers consistent updates to senior leaders on the current status of programs, their achievements, challenges faced, and potential solutions, and effectively communicates the impact of the program to both internal stakeholders such as medical staff and department heads, as well as external stakeholders, to ensure transparency and engagement in the company's healthcare initiatives.
- Completes supplementary assignments as directed.
Education
- Required: Bachelor's Degree
Experience
- Required: 3 Years
Licensure/Certification/Listing
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Job Overview
- Job Category: Managers All Other
- Industry: Hospitals and Health Care
- Application Deadline: 18 June 2026